Next day delivery on 10000 products

About us   |   Contact us   |   Free Delivery   |   FAQs   |   Customer Services   |   Tel: 0845 475 5049   or   0121 771 2953 

 
 

checkout

Total 0.00

 

 returns & damages

My M. | Contact Us | About Us | FAQ | Free Delivery | Returns & Damages | Support Centre | Track Order | Terms & Conditions | Register

Cancelling your order...

 

 

You may cancel your order at any time prior to dispatch for a full refund. If your order has been dispatched we will deduct our delivery costs.

 

If you are not 100% satisfied with your purchase, you can cancel your order in writing within 7 days of receiving your order, for a full refund. The customer is responsible for returning the goods to us in the same condition as they were delivered and at your own cost.

 

 

Damaged or faulty items...

 

 

There are two categories of damaged or faulty goods which affect liability so please read carefully:

 

1. Damaged goods

(Cracks, breakages, scratches, surface blemishes, dents etc):

 

If you find damage to any part of your order, you must not assemble the item. Therefore please inspect the item carefully and thoroughly prior to assembling. If you notice any damage after you have assembled the goods, we will not accept any liability that the damage was caused by us or during transit, and will assume the damage has been caused during assembly.

 

2. Faulty goods

(Faulty mechanisms, misaligning fittings, unfit for designed usage etc):

 

Faulty goods means that the goods have a manufacturing fault which has developed either before assembly or during the use of the item. Faulty items should be reported to us within a reasonable period of time.

 

 

Non-returnable goods...

 

 

Some special order items are non-returnable unless unfit for purpose. For a list of non-returnable goods view this list.

 

   

"remember... we ask you not to assemble anything which is visibly damaged so you cannot be held liable for damaging the item during assembly... so please check thoroughly before you pick up the allen key!"

Sam Shaw - Customer Services

   
 
   

 

 

         
Bedroom Living Dining   Home Office   Kids   Accessories
 
BEDS COFFEE TABLES DINING SETS OFFICE CHAIRS BUNK BEDS LAMPS
MATTRESSES SIDE TABLES DINING TABLES DESKS NOVELTY BEDS MIRRORS
BEDSIDES SIDEBOARDS DINING CHAIRS BOOKCASES BABY COTS STOOLS
WARDROBES CONSOLE TABLES BAR TABLES ACCESSORIES KIDS' FURNITURE NOVELTY CHAIRS
CHEST DRAWERS SOFAS BAR STOOLS     STORAGE
DRESSING TABLES DISPLAY CABINETS       CLOCKS
OTTOMANS TV STANDS       WALL ART
 
We will shortly be adding new ways to browse

  LIVE CHAT 9AM TO 5PM   BLOG   More ways to browse   VISIT SUPPORT CENTRE